CreamSoda
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Inside sales software for importers and trading teams

Give every product opportunity a relevant next call.

A supplier offer arrives, a buyer asks for a product, or a past customer is ready to reorder. CreamSoda helps inside-sales teams connect those signals, contact the right people, and keep the resulting deals moving.

Make each sales conversation count

Find relevant buyers

Use product interests, purchases and quotation history to see who has a reason to hear from you.

Know the account before you call

Review the customer’s products, conversations and open opportunities in one record.

Make offers more relevant

Build a selected buyer list for the products in an offer, rather than emailing everyone.

Send a clear product email

Share the products, quantities and prices that matter to that group of buyers.

Give follow-up an owner

Keep tasks and email activity connected to the people and deals they concern.

See what is still in play

Track active quotations and deals so a promising response does not disappear in an inbox.

Learn from past business

Use previous purchases and customer interests to shape the next conversation.
CreamSoda customer product-interest records used to identify buyers for an offer

Call buyers with a reason

A new product is available. Who actually wants it?
Find accounts linked to that product through expressed interest, previous purchases or quotation activity. Give your team a defensible shortlist instead of asking every salesperson to search their memory.

Start with expressed interest

See customers who asked about or were linked to the product.

Bring back proven buyers

Find accounts that purchased the product or a related item before.

Revisit quoted opportunities

Include buyers who received or requested a quote but did not buy at the time.

Send offers buyers will recognize as relevant

Are broad product emails wearing out your customer list?
Turn a supplier or sales offer into targeted outreach. Select the products, build a customer list from buying signals, and send an email that gives recipients a reason to respond.

Build the right list

Create a selected list from product interest, purchase and quotation activity.

Show the offer clearly

Present the products and commercial details buyers need to evaluate.

Keep outreach connected

See the sent email and the buyer’s response alongside the customer record.

Illustrative targeted seafood offer email showing a product, pack size, quantity and price
CreamSoda follow-up email and task sequence for a buyer

Follow up while the offer is still current

Who is following up with the buyers who showed interest?
Keep calls, tasks and email sequences tied to the buyer and the opportunity. Give each next step a clear owner so interest can become a conversation before pricing or availability changes.

Plan the next conversation

Assign a task with a due date and the customer context your colleague needs.

Use a considered sequence

Set up email and task steps for buyers who need more time to decide.

See the activity

Review what was sent, opened or discussed before contacting the account again.

Keep the deal visible after the first reply

A buyer is interested. What happens next?
Move the conversation into a deal with an owner, stage and expected dates. Keep the offer and related activity close so your team can answer questions and follow through after the order is placed.

See the current stage

Know whether the deal is being quoted, negotiated, prepared or delivered.

Keep the offer attached

Review the products, quantities and prices behind the opportunity.

Spot what needs attention

Use owners, tasks and expected dates to identify deals waiting on action.

CreamSoda sales pipeline with product deals at different stages
CreamSoda customer record with activity, owner and followers

Make customer knowledge usable across the team

Would a colleague know what to offer this account?
Open a customer record and see previous purchases, product interests, conversations and active opportunities. A new team member can continue a relevant discussion without starting from scratch.

Prepare for a useful call

Review what the buyer purchased, asked for and was quoted before you call.

Continue the thread

See emails, notes and tasks tied to the contact and company.

Keep ownership clear

Use owners and followers so the right colleagues know who is handling the account.

Explore three product-sales workflows

Business professional reviewing information on a laptop in an office

Trade agents: give the offer a buyer audience

Use earlier offers and deals to choose whom to approach about a supplier opportunity, then keep the buyer’s next question moving.
See the offer-to-buyer workflow
Business professional speaking by phone while reviewing notes and a laptop

Importers: ask buyers before committing to supply

Start requirements conversations with product-related contacts, then assess their answers alongside the supplier quote before buying.
See the buyer-demand workflow
Sales professional on the phone in an office with colleagues nearby

Distributors: pursue the next repeat order

Use successful sales history and useful next actions to choose a relevant account call and keep repeat-product follow-up owned.
See the repeat-sales workflow

Inside sales software questions

Answers for importers, trade agents and product-focused sales teams.
What does inside sales software do for product-trading teams?
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It helps salespeople decide whom to contact, what product to discuss and what to do next. CreamSoda connects customer interests, past purchases, offers, email activity and deals so importer, exporter, distributor and trade-agent teams can work from shared context.

How does CreamSoda help us avoid irrelevant offers?
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You can build buyer lists using recorded product interests, purchase history and quotation activity. Select the people who have a reason to hear about the products in an offer, then send a targeted email rather than a general blast.

Can we track follow-up after an offer is sent?
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Yes. Keep email activity with the customer, assign follow-up tasks and use configured sequences. When interest becomes a deal, track its owner, stage and expected dates.

Is CreamSoda a calling system or an ERP?
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No. CreamSoda is the sales workspace around your product opportunities, not a call-center dialer or a replacement for inventory and accounting software. Use it with your existing systems—or as your sales workspace if you do not have an ERP.

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